Refund Policy

REFUNDS

Asheville Integrative Acupuncture does not offer refunds for acupuncture sessions that are cancelled after the 24 hour cancellation window. If an acupuncture session is cancelled prior to the 24 hour cancellation window, they are subject to refund upon discussion with Krystal Kinnunen.

Asheville Integrative Acupuncture does not offer refunds for any acupuncture package. These acupuncture packages offer acupuncture sessions at a discounted rate and therefore are not eligible for refund. Packages must be redeemed within one year or they will expire.

Any acupuncture session purchased with a discount code is nonrefundable.

Eligible refunds will be returned to the credit card that was charged for an appointment. Refunds take 3-5 business days.

CONTACT INFORMATION

 Questions about the Refund Policy should be sent to us at krystal@krystalkinnunen.com. If you meet these eligibility requirements for refunds, please email us and we will assist you in receiving a refund.